Merchandise accompanied by an original receipt may be returned within 14 days of purchase unless excluded below or otherwise noted in the item description. Any item used improperly, modified, installed, damaged, or missing parts, packaging, or accessories is disqualified from this policy. If we can't sell the item at the original price again because of cosmetic issues with the product or packaging there will be a restocking fee of 15%.
No refunds or exchanges are allowed for the following, they are sold "as is" with no implied warranty: any open item that is bundled with licensed software or a software download, accordions, Closeouts, gift cards, harmonicas, individual reeds, Special Orders, vintage instruments, or any item used inside the ears or touching the mouth. Layaway payments, deposits, financed purchases and shipping costs are not refundable. Layaways not paid in full within 30 days may be returned to stock. All returned woodwind and brass instruments incur a $15 cleaning fee. Store Credit is not convertible to cash. Cash purchases over $50 refund by company check and all other payments refund to the original source. Dirt Cheep Music only warranties products specifically noted on your receipt; any applicable warranty for other brands is offered by the manufacturer only and defective merchandise is subject to their terms of service.